Privacy policy
Last updated 28 October 2026
This policy explains what information Aqeel, trading as Tengesa POS ("we", "us"), collects through the Tengesa POS app and this website, why, and what you can do about it. We collect only what we need to run the service, and we don't sell your information or use it for advertising.
What we collect
- Account details: your email address, and your name and profile picture if you sign in with Google.
- Shop data you enter: your shop name, address, logo, products, prices, stock, sales, receipts, promotions, staff names and roles, and any customer details you choose to record.
- Subscription details: your plan, trial and renewal dates, and payment records. Card details are handled by Stripe and never reach us.
- Basic app information: the app version and when each till last connected, so we can show your subscription status and help with problems.
- Messages: anything you send us by email.
Staff PINs are stored on your devices to unlock the till. We don't use any advertising or tracking cookies. The website stores your sign-in in your browser so you stay signed in.
How we use it
- To sign you in, run the app, sync your shop between tills and keep a backup.
- To manage your trial, plan, activation codes and payments.
- To send emails you need, such as sign-in codes, receipts and important changes to the service.
- To answer your questions and fix problems.
- To meet legal requirements, such as keeping payment records.
Who we share it with
We use trusted services to run Tengesa. They only process your information to provide their service to us:
- Supabase stores account and shop data and handles sign-in.
- Stripe processes card payments.
- Google provides "Continue with Google" sign-in and sends our emails.
- Cloudflare hosts this website.
- GitHub hosts the app installer and updates.
These providers may store information in countries other than yours. We don't share your information with anyone else unless the law requires it.
How long we keep it
We keep your shop data while your account exists, so you can come back to it. If you ask us to delete your account, we delete your data within 30 days, apart from records we must keep by law, such as payment records. Backups are cleared on a rolling basis after that.
Keeping it safe
Data travels over encrypted connections. Each shop's data is kept separate, and only accounts you add to your shop can see it. No system is perfectly secure, but we take reasonable steps to protect your information and will tell you promptly if a breach affects you.
Your choices
You can ask to see, correct, export or delete your information at any time by emailing us. You can also export your reports from the app yourself. If you're unhappy with how we've handled your information, please email us first. You can also contact the privacy regulator where you live; in Australia, that's the Office of the Australian Information Commissioner.
Changes
If we change this policy in a way that matters, we'll email account owners before it takes effect. The date at the top shows when it was last updated.
Contact
Aqeel, trading as Tengesa POS
Email: mahomedaqeelh@gmail.com